Waitlist

Keep collecting interest after trips sell out

Waitlist lets travelers join a list when a trip is fully booked, so you can keep collecting interest and convert it into bookings when seats become available.

What is Waitlist?

Waitlist is a premium add-on for WP Travel Engine that captures traveler details after a trip reaches capacity. When a seat opens because of a cancellation, increased capacity, or a new departure date, you can notify interested travelers and give them a chance to book.

Waitlist requires the Fixed Departure Dates add-on, or FSD, because it works with scheduled trip departures and their seat availability. It works well for high-demand trips, limited-capacity departures, and seasonal tours where travelers may still want to book after availability runs out.

You can show the waitlist only when a trip is fully booked, or display it from the start to collect interest before bookings open. You need WP Travel Engine v6.5.0 or later, the FSD add-on installed and activated, the Waitlist add-on, and at least one trip added to your site.

Benefits

• Capture bookings after trips are full: Let travelers register their interest instead of leaving when no seats remain.
• Choose when to show the waitlist: Display it only when a trip is fully booked, or show it from the start.
• Control waitlist capacity: Set the maximum number of travelers who can join each waitlist.
• Display booked and available spots: Show how many travelers have joined and how many waitlist spaces remain.
• Send automatic email notifications: Notify travelers and admins when seats become available using customizable email templates.
• Manage submissions from the dashboard: View, email, and delete waitlist entries under Upcoming Tours → Waitlist Details.
• Customize the waitlist form: Add, remove, and reorder fields with the Form Editor add-on, including custom fields for the information you need.

Getting started