How to Add FAQs to a Trip
Answer common trip questions right on your trip page so travelers get the info they need without emailing you.
Add helpful answers to your trip page
The FAQs section lets you answer common questions about a trip. Travelers can find the information on the trip page. You will receive fewer repetitive emails from people who want to know more before booking.
You can add questions about packing, meals, transport, fitness, safety, or anything else travelers often ask. The answers help travelers understand the trip in more detail.
Before you start, make sure you have already created the trip in WP Travel Engine. If you need to create a trip first, follow the general trip information guide.
Configure the FAQs section
Open the trip you want to edit
Opening the correct trip makes sure your answers appear on the right trip page.
Go to your WordPress dashboard. This is the admin area of your website. Find Trips in the left sidebar. Click the trip where you want to add FAQs.
Find the FAQs section
Finding the section helps you add your questions in the right place.
Scroll through the trip editor until you find the FAQs section. It is usually below sections such as Itinerary and Gallery.
If the section is collapsed, click its title bar to expand it. You can then see the fields for adding questions and answers.
Add a title for the FAQs section
A clear title tells travelers what they will find in this part of the trip page.
Enter a title for the section. The title appears at the top of the FAQs on the live trip page.
You could use titles such as:
- Frequently Asked Questions
- Good to Know Before You Go
Add the first question and answer
Your first question can answer one of the things travelers ask before booking.
Click Add FAQs. Two fields appear. Use the question field for the question. Use the answer field for your reply.
For a Himalayan trek, you could add:
Question: What should I pack?
Answer: Pack comfortable trekking shoes, warm layers, a waterproof jacket, sunscreen, a reusable water bottle, and a small first-aid kit.
Write your answer in the same friendly way you would answer a customer. Your first FAQ is now ready.
Add more FAQs
More questions give travelers a fuller picture of the trip before they contact you.
Click Add FAQs again for each new question. You can add as many FAQs as you need.
Consider adding questions about:
- The best time to travel
- Meals and drinking water
- Airport pickup and transport
- Fitness or experience requirements
- What the trip price includes
- What travelers should bring
Remove a question if needed
Removing an FAQ keeps the trip page accurate and useful.
Click the delete icon, shown as a small trash can, next to the question you want to remove. Check that you selected the correct question before deleting it.
Save your changes
Saving the trip publishes your updated FAQs on the live trip page.
Click Update at the top right of the page. Your changes will not appear on the live site until you click Update.
Open the trip page on your website and check the FAQs. Make sure the title, questions, and answers look correct.
You can return to the trip and edit the FAQs at any time. Review them after each trip season so your answers match your current routes, services, and travel arrangements.
If you're still stuck or have a question we didn't cover, our support team is happy to help. Reach out at our support page and we'll get you sorted.