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The Enquiry Email feature allows you to manage email notifications for customer inquiries. This includes setting up notifications for both the admin and the customer when an enquiry is made.
Enquiry Email Settings #
- Notification Email(s): Enter the email address(es) where you would like to receive notifications whenever an enquiry is submitted.
Note: If you want to send notifications to multiple email addresses, separate them with a comma (,), without spaces. - Email Subject for Enquiry: Enter the Email subject for admin if a query is received. Supported Email tags – {enquirer_name}, {enquirer_email}.
- Customer Enquiry Notification: Enable this option to send an enquiry notification email to the customer. This email will confirm that their enquiry has been received.
- Custom Enquiry Form: Enable this feature to use a custom enquiry form. If you opt to use a custom form, make sure the form includes a notification email field to send enquiry notifications.
Once the Custom Enquiry Form option is enabled, a Form Shortcode field will appear where you can enter the shortcode for your custom form. WP Travel Engine is compatible with popular form plugins like:- Gravity Forms
- Ninja Forms
- WPForms
- Show Enquiry Form: Enable this option to display the Enquiry Form on the individual trip page. If you prefer not to show the enquiry form, you can turn this off, and the form will be hidden from the trip page.
- Show Powered By Link: Enable this option to display the Powered by link in both the enquiry and booking notification emails. If you do not want to display the Powered by link, you can turn this option off, and it will be hidden from the enquiry and booking emails.