On our website, we have added a login protection plugin which blocks user from logging in for a certain period if multiple attempts are made with incorrect login credentials.

If you are unable to log in with the credentials emailed to you, please reset your password from here – My Account.

You will receive an email with the password reset instructions immediately or within a minute.

Sometimes, the password reset email may land in your Spam/Junk, Updates or Promotion folder. We recommend you check all the folders if you didn’t receive the email in your inbox directly.

To ensure our emails always reach your inbox, please whitelist [email protected] in your email client.

If you are using Gmail, you can simply drag and drop our email to your inbox, as shown below, so all future emails directly land in your inbox.

If you still face any issues, please contact our support here.