Table of Contents
What is the Email Header and Footer customization feature? #
WP Travel Engine allows you to personalize your booking-related emails by adding a logo to the email header and customizing the footer text. This ensures that all communication sent from your website looks professional and matches your brand.
Where can I access the Email Header and Footer settings? #
You can access this feature from your WordPress dashboard:
- Go to WP Travel Engine → Settings → Emails → Settings.
- Under the Branding section, you’ll find options to customize the header and footer.
How do I add a logo to my email header? #
- Navigate to WP Travel Engine → Settings → Emails → Settings → Branding.
- In the Header Image/Logo Upload field, click Upload.
- Choose your logo from the Media Library or upload a new one.
- Save changes.
How do I customize the email footer text? #
- Go to WP Travel Engine → Settings → Emails → Settings → Branding.
- Locate the Footer Text field.
- Enter the text you want to appear at the bottom of your emails (e.g., business address, customer support info, or copyright note).
- Save changes.
Can I change the branding later? #
Yes. You can update the header logo or footer text anytime by returning to the Branding section under email settings. All future emails will reflect the updated branding.
Best Practices for Customizing Email Header and Footer #
- Use a high-quality logo with a transparent background (PNG format works best).
- Keep the footer text short and professional. Include your business name, contact info, or support link.
- If your business details change, update the footer text so customers always receive the latest information.
- Test your email template by sending a purchase receipt to yourself before going live.
Troubleshooting #
- Logo not displaying in emails: Make sure the image file size is optimized and publicly accessible. If using an SMTP plugin or transactional email service, check that images aren’t blocked.
- Footer text not updating: Confirm that you clicked Save Changes after editing, and test again by sending yourself a purchase receipt.